Privacy Policy

Last updated: August 2026

 

Richos Regen Farm ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, and your rights.

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When you use our website or place an order, we may collect:

• Contact details – name, email address, phone number

• Delivery information – suburb and delivery address

• Order details – items purchased, subscription tier, order history, delivery notes

• Payment information – processed securely through Wix Payments; we do not store your full card details

• Account information – if you create a login, your account details and preferences

• Technical data – IP address, browser type, and site usage data collected via cookies (see our Cookie Policy)

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We use your information to:

• Process and fulfil orders and subscription boxes

• Coordinate delivery on our monthly delivery run

• Communicate with you about orders, delivery schedules, or cutoff dates

• Send updates or offers, if you've opted in

• Improve our website and product range

• Meet legal and accounting obligations

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We don't sell your personal information. We may share it with:

• Wix – our website, hosting, and payment platform

• Delivery/logistics providers – to fulfil your order, limited to what's needed (name, address, contact number)

• Legal or regulatory bodies – if required by law

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Your data is stored securely via Wix's infrastructure. We take reasonable steps to protect your information from misuse, loss, or unauthorised access.

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Under the Australian Privacy Act 1988 (and the Australian Privacy Principles), you have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Ask us to delete your information, where we're not legally required to keep it

• Opt out of marketing communications at any time

To exercise these rights, contact us at hello@ichosregenfarm.com

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Our website uses cookies. See our [Cookie Policy] for details.

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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date.

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processed securely through Square; we do not store your full card details

Sharing Your Information – replace the Wix bullet's payment mention:

• Square – to securely process payments

• Wix – our website and hosting platform

 

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​​​​​​Questions about this Privacy Policy? Contact us at hello@richosregenfarm.com

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